What the website and the waitlist keep, and for how long
As of 10 October 2026. This page covers the website and the waitlist; the app has its own page when it is on Google Play.
when you join the waitlist
Four things are kept:
- The e-mail address you typed, in lower case.
- The line about what you would make first, if you wrote one.
- Which phone you ticked, Android or iPhone, if you ticked one.
- The time you joined.
They are kept in the Loam service's database (Amazon DynamoDB, in AWS's Ohio region), encrypted at rest by AWS. There is no backup copy of the list.
what is not kept
Not your network address, your browser or anything about your device. The website sets no cookies, runs no scripts and loads nothing from any other site: its fonts come from this site, and there are no analytics and no tracking.
On the way in, Amazon CloudFront delivers the page. The service's own log has a line for each request it answers, with the time and how long it took, not what you typed; it is deleted after 14 days.
who sees it, and what it is for
Only the person who runs Loam. Your address is used to send you an invite code, by hand, and for nothing else: no newsletter, no other mail, and it is never sold or given to anyone. The line about what you would make, and which phone you have, help decide who gets a code first.
how long
On the waitlist: until you get a code or ask to come off, and at most one year from the day you joined. After a year the entry is deleted automatically, within a few days of that date. Joining again with the same address changes nothing and does not restart the year.
Once you get a code: your address comes off the waitlist. It stays as the note on your invite code, and on your Loam account if you join with it, so that it is known whose account it is. It stays there until you ask for it to be deleted; that is done by hand, within a week, as below.
to come off the list
Write to privacy@loam.me, from the address on the list, and the entry is deleted within a week. You can also ask what is kept about you.